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MADAirport Guide

Privacy Policy

Your privacy is important to us. Learn how we collect and use your information.

Privacy Policy

Last Updated: January 2025

MAD Airport Guide ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Information You Voluntarily Provide:

  • Contact information (name, email, phone number) when you use our contact form
  • Comments, feedback, and messages you submit through our website
  • Newsletter subscription information if you opt-in

Information Collected Automatically:

  • Browser type and operating system
  • IP address and device identifiers
  • Pages visited and time spent on each page
  • Referring website URL
  • Search terms used
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Improve and personalize your website experience
  • Send promotional emails, newsletters, and updates (with your consent)
  • Analyze website traffic and user behavior
  • Comply with legal obligations
  • Display targeted advertisements through Google AdSense
  • Prevent fraudulent activity and enhance website security

3. Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense may use cookies and other tracking technologies to serve personalized ads based on your browsing history. For more information about how Google uses your information, please visit Google's Privacy Policy at https://policies.google.com/privacy

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

5. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Request correction or deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact information from inquiries will be retained for one year unless you request deletion.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information promptly.

10. International Data Transfers

Your information may be transferred, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

MAD Airport Guide

Email: privacy@mad-airport.com

Address: Av de la Hispanidad, s/n, 28042 Madrid, Spain

Disclaimer: This is an informational guide and is not the official Aena website. For official information and privacy inquiries related to Madrid-Barajas Airport operations, please visit aena.es